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Please note that due to high call volumes, members may experience longer than normal hold times. Self-help options on common warranty or technical issues for Televisions, Computers and Appliances are provided below.

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Search with item number

You can usually find your item number on your email confirmation or on your in-store receipt. You can also find it on your product's online listing page.

It can usually be found as a 6 or 7 digit code.

Enter your item number below to go to your product's support page.

Please ensure that the entered code is 6 or 7 digits long

Product not found

Sorry, we couldn't find any results for .

Try using our product support page to find your device.

Find your model number

For TVs:

You can usually find the model number on the back of your TV, located on a sticker or on the box it comes in.

If your TV is mounted and you can't see the back, you may also be able to find the model number in your TV's menu options or the device's user manual.

For iPads and tablets:

Generally, you can find this by accessing the Settings or Options app, then click About, or similar. The model of the device will then be displayed there.

For anything else:

You can usually find your device's model number on the box it came in, or on a sticker located on the back or bottom of the device itself.

Multiple devices found

Product Code:

Choose one of the products below to get support for your device.

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